About Us

Codeium provides AI-powered tools to hundreds of thousands of developers and teams across thousands of enterprises, from startups to Fortune 500 companies. With millions of installations of our extensions, our innovative agentic product Windsurf, and strong enterprise traction, we've achieved product-market fit and are ready to scale further.

Job Description

We're seeking an onsite IT Specialist to manage our technology infrastructure and support our growing team. You'll be the point person for identity and access management, endpoint management, and end-user support in a collaborative environment that values agency and results.

This role is required to be in-person, working 5 days a week from our Austin office. We value teamwork and in-person collaboration.

Key Responsibilities

User Productivity: Implement and manage software and services that enhance productivity for both our engineering and GTM teams
Technical Support: Provide timely resolution to internal IT issues including device troubleshooting and conferencing systems
Process Automation: Develop and implement automated workflows to reduce manual tasks and improve efficiency
System Administration: Manage our Okta instance, JAMF environment, and various SaaS platforms including Google Workspace, Microsoft Office 365, Slack, and Zoom
Device Management: Order, configure, deploy, and maintain laptops and other hardware for employees across all offices
Security & Compliance: Implement and maintain end-user security best practices across all IT systems
Documentation & Inventory: Create clear documentation and manage IT assets and licenses

Required Qualifications

3+ years in a technical IT support role
Bachelor's degree in Computer Science, Information Technology, or equivalent experience
Experience with Okta administration and Okta Workflows automation
Proficiency in JAMF or similar MDM solutions for macOS management
Experience administering collaboration tools (Zoom, Teams, Slack)
Strong knowledge of Google Workspace and Microsoft Office 365 administration
Solid understanding of networking concepts (TCP/IP, DNS, DHCP)
Excellent problem-solving abilities and organizational skills
Experience supporting both local and remote staff

Bonus

Okta Certified Professional or Administrator certification
JAMF Certified Tech or Expert certification
Experience with office network troubleshooting (Cisco Meraki wifi, cabling)
Python programming or scripting skills, with experience with API integration

IT Specialist

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